Contact Us

Questions about an order, a costume size, or a bulk enquiry? We're happy to help.

Get in touch

Address
Costumes-R-Us
18107 North Eldridge Parkway
Suite 410
Houston, TX 77377

Hours
Monday–Sunday, 10am–6pm

Before you write

Have your order number to hand — it's in your confirmation email and starts with the store you ordered from. That lets us find your order straight away.

Checking on a delivery? Give it a full business day after the carrier's last scan before contacting us; tracking often updates in bursts.

Looking for a size or a character we don't list? Ask — we carry far more in store than appears online at any one time.